OrbinexaTech

Legal Documentation

Privacy Policy

Effective Date: January 1, 2026

OrbinexaTech ("we," "our," or "us") operates the website and services from our office at Calle Reyes Católicos, 18, 18001 Granada, España. This Privacy Policy describes how we collect, use, and protect your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

  • Name, email address, phone number, and company information
  • Project requirements and technical specifications
  • Payment and billing information
  • Communication preferences and feedback

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our enterprise software services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Comply with legal obligations and enforce our agreements

3. Data Security

OrbinexaTech implements enterprise-grade security measures including encryption, access controls, and regular security audits to protect your personal information.

4. Your Rights

Under GDPR, you have the right to access, correct, delete, or port your personal data. Contact us at [email protected] to exercise these rights.

Terms of Service

Effective Date: January 1, 2026

1. Acceptance of Terms

By accessing or using the services provided by OrbinexaTech from our office at Calle Reyes Católicos, 18, 18001 Granada, España, you agree to be bound by these Terms of Service.

2. Services Description

OrbinexaTech provides enterprise software development, deployment, and maintenance services. All services are subject to the specifications outlined in individual project agreements.

3. Intellectual Property

Upon full payment, clients receive full ownership of custom-developed software. OrbinexaTech retains rights to proprietary frameworks, tools, and methodologies used in development.

4. Limitation of Liability

OrbinexaTech's total liability shall not exceed the fees paid for the specific service giving rise to the claim. We shall not be liable for indirect, incidental, or consequential damages.

Cookie Policy

Effective Date: January 1, 2026

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. OrbinexaTech uses cookies to improve your experience and analyze website performance.

2. Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors interact with our site
  • Preference Cookies: Remember your settings and preferences

3. Managing Cookies

You can control and manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Contact Information

For questions about our cookie practices, contact OrbinexaTech at [email protected] or visit our office at Calle Reyes Católicos, 18, 18001 Granada, España.

Refund Policy

Effective Date: January 1, 2026

1. Project Deposits

Initial project deposits paid to OrbinexaTech are non-refundable as they cover resource allocation and project initiation at our office in Calle Reyes Católicos, 18, 18001 Granada, España.

2. Milestone Payments

Payments for completed milestones are non-refundable. If a project is cancelled, you will be invoiced for all work completed up to the cancellation date.

3. Dispute Resolution

Any disputes regarding payments shall be resolved through good-faith negotiation. If resolution cannot be reached, disputes will be submitted to binding arbitration in Granada, España.

4. Contact for Refund Requests

To request a refund or discuss billing concerns, contact OrbinexaTech at [email protected] or +34 605 318 924.